A Letter to Cirrus Aircraft: Please Fix Your Plane
Bill King
Vice President of Business Administration
Cirrus Aircraft
Duluth, Minnesota 55811
Dear Bill:
I own one of your aircraft. There are some nice things about the Cirrus. But a few things, from a safety standpoint, really suck. First, the doors don’t stay closed. Second, too many pilots and passengers are getting killed when pilots try to land the thing. Third, the fuel gauges don’t work.
I read your comments on each of these issues in today’s Duluth News Tribune. Considering that they come from a company that prides itself on “celebrating safety,” I found some of the comments disturbing.
The doors.
Bill, they pop open. A lot. It’s always a distraction when it happens. If they pop open at a bad time, it can spell real trouble. More on that here.
I read how you flew from one airport to another a few weeks ago with a door that wasn’t shut, and you handled it without any problem. Congratulations on some good piloting. By the way, was the weather low IFR on your flight? Was it at night? Was your engine running rough? Did you have a scared
passenger to deal with?
No? Then maybe it’s no surprise that you found the open door to be a "non-event."
You point out that doors pop open on other aircraft too. That's true. But we know that most of those "other" aircraft are “legacy” aircraft and that, unfortunately, lots of people have died as a result of the 50 year-old door designs used in those aircraft.
Now, as I understand it, Cirrus doesn't accept the old ways of the industry. Rather, Cirrus’ mission is to “challenge conventional assumptions to find ingenious new improvements,” right?
Great. Please gather your most ingenious people and have them figure out an ingenious way to keep the doors of your super-modern and ultra-safe $600,000 aircraft closed.
Landing accidents.
Next, this stuff about people getting killed when they try to land the plane. I find it troubling. I guess Cirrus does too. I received from Cirrus a safety alert (pdf), asking pilots, in light of all the accidents, to review the landing speeds spelled out in their Pilot's Operating Handbook. And to get recurrent instruction.
That’s always good advice. But I don't think it's a solution to the problem. With all due respect, Cirrus pilots are not, as a group, especially stupid. They are just as likely as Beech and Cessna and Mooney pilots to read and follow their handbooks. They are just as likely to get recurrent instruction. In fact, from what I can tell, they may even be more so. Yet, for some reason, they are having more landing accidents.
Can Cirrus consider the possibility that there might be something about the airplane itself that contributes to its poor safety record? Or does Cirrus believe that it’s all the fault of Cirrus pilots who, Cirrus seems to think, are not as conscientious about doing their homework as the pilots who fly the competition?
You say that “all airplane models have their idiosyncrasies.” Agreed. That’s my point. Maybe there are some idiosyncracies about the way the Cirrus behaves in the landing phase that need to be uncovered and dealt with. Maybe the speeds the Pilot Operating Handbook specifies need to be re-evaluated. Please take a hard look and tell us what idiosyncracies your engineers and test pilots find. Don’t just tell us to follow the Handbook, because I think we are. Something else is going on.
Fuel Gauges.
Buy a new airplane and you’d expect it to come with fuel gauges that work. But in the Cirrus, they don’t. Your comments totally avoid the issue. Rather than ‘fess up
and get on the problem, you stated that the aircraft’s other “sophisticated electronic monitoring makes the gas gauge superfluous.”
Huh?
The reporter, John Lundy, then asked “Then why even have a gas gauge?” Your response:
You know what? I don’t know. . . I think it’s probably an FAA requirement.
News flash: fuel gauges are an FAA requirement. That’s because the FAA thinks it’s really important for pilots to know how much gas is in their tanks. And, Bill, none of the “sophisticated electronic monitoring” on board the Cirrus makes the gauges superfluous, because none of it tells the pilot how much fuel is in the tanks. The only thing that does that is the fuel gauge.
Any questions on this, you may want to spend some time with the Pilot's Operating Handbook.
Sorry, Bill. A working fuel gauge is high on this pilot’s wish list. Call me nutty.
Will Cirrus please fix the problem? Please? Before someone gets hurt?
Thanks. Looking forward to Cirrus' response.
Mike Danko
avoid having to exercise his superior skills." In this case, a pilot exercising superior judgment might have turned around before tangling with the worst of the weather. Or, better yet, never left the comfort and safety of the lake lodge in the first place.
clouds. He couldn't go through them because once inside, he wouldn't be able to see and might bump into something hard and pointy. So he had to stay in the clear and visually pick his way around the terrain in his path. But as he maneuvered under the low clouds and around the fog, he suddenly came upon a mountain's steep up-slope. He shoved the throttle forward, pulled the nose up and began a climb. But the terrain rose faster than could his aircraft. He bellied onto the rising slope while in full control of a perfectly functioning aircraft.
ir traffic control that his door was open and that he needed to return to the airport to close it. Plus, surveillance cameras
feels like it changes in an instant and, if you're wearing contact lenses, you can almost feel them jump off your eyeballs. The adrenaline rush is quite impressive. Especially the first time it happens.
entrustment."
manufacturers are required by regulation to provide a flight manual when it delivers the aircraft to the customer. The manual must be carried in the aircraft at all times thereafter. Therefore, the manual was properly considered to be an aircraft "part." Because the manual at issue was more than 18 years old, GARA applied to protect the manufacturer from liability for any errors.
acted in 1994. Back then, more than half the general aviation fleet was older than 18 years.
million as punitive damages against the engine manufacturer
ere was a defect in its engine is much like asking the fox for help in determining what happened to the chickens. There’s a built-in 

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ult, while fuel exhaustion can be ruled out, fuel starvation is still a possibility.
ate that insures that the modification is safe and compatible with the particular model aircraft on which it’s being installed. Right?
e satellite weather, synthetic vision, infrared vision, terrain awareness information, traffic information, and moving maps. Glass cockpits are supposed to help improve the pilot's "situational awareness."
land a Cessna 510 while on an instrument flight plan, about 1 hour prior to the accident. He reported that throughout the instrument approach he was unable to identify the runway environment. He performed a missed approach, and diverted to Modesto where he landed uneventfully. He stated that he has flown into the airport utilizing the instrument approach regularly over the last few years, and this was the first time he had to divert to an alternate airport..jpg)
cy. The families of his passengers, however, probably cannot.
engines. The NTSB will exclude members of the victims’ families and their technical representatives from the investigation, feeling that they have nothing to offer. (Sad but true.)
airspeed just above the minimum flying speed, the asymetric thrust generated by the operating engine can flip the aircraft onto its back and out of control. A "Vmc roll", as it is called, is almost always fatal. When an engine quits during the critical takeoff phase of flight, a pilot -- even one who does everything right -- may not be able to land the twin-engine aircraft safely. Fog and a short runway (such as Palo Alto's) make matters only worse.
the parachute is to safely return the aircraft to earth if it is damaged in a mid-air collision. Unfortunately, the parachute didn't help in this case. Video of the Cirrus wreckage, on fire, descending beneath its canopy is
ave an operating transponder. Most gliders don’t have transponders. We don’t know whether the Pawnee’s transponder was on.
oming suggests
three crew members on board. According to an article in the
The actuators move the helicopter's rotor blades, allowing the pilot to control the flight of the aircraft. The AS350B's hydraulics -- similar to a power steering system in a car -- help move the helicopter's actuators.
This past April, the
happened in the Oakdale crash. The design has caused at least 10 deaths so far.
sure no one tampers with it. The Board investigator inspects, documents, and photographs the wreck.
But in an excellent
place in it. On Friday, the NTSB came out with a block-buster
airspace near major airports unless they have first obtained a clearance from air traffic controllers. If a pilot obtains the necessary clearance, controllers will dictate the pilot's path and use radar to monitor the pilot's every move.
When, as here, there is no post-crash fire, fuel exhaustion is a prime suspect. No fire often means that there was no avgas (aviation gasoline) on board to burn. But it's unlikely this accident was caused by fuel exhaustion. Though it didn't ignite, there was plenty of
he crash. The NTSB will ask Teledyne Continental Motors to participate in the investigation, and to help it determine the cause of the accident. As part of the investigation, the NTSB, along with representatives of Teledyne, will disassemble the engine and test its various parts. (Pictured right is an IO-550 engine being disassembled after a crash in 2001.) Of course, since Teledyne itself might be responsible for the crash, it's participation in the investigation presents a conflict of interest. It is like the police asking the suspect for help in solving the crime. To make matters worse, the NTSB will not allow the victims' families or the families' lawyers to participate in the investigation at all. The conflict of interest is discussed further
protections of MICRA, because the ambulance company was properly considered a “health care provider.” The ruling extended the umbrella of MICRA's protection from doctors to ambulance drivers, at least when those drivers are licensed as EMT’s..jpg)
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The service bulletin warns that failure to perform the inspection can result in engine failure. Because the risk is so great, the manufacturer labeled this particular service bulletin "mandatory."
Miles O'Brien, a former CNN correspondent,
generates a voice urging him to “Pull Up! Pull Up!” The plane’s wings secrete fluid that helps prevent them from icing up in poor weather. The cockpit has airbags, and its seats protect the passengers in a crash by absorbing 26 times the force of gravity. The Cirrus is the only aircraft of its kind that comes with a rocket propelled parachute that can shoot out of the back of the plane in an emergency. Partly as a result of all its safety features, the Cirrus has become the most popular general aviation aircraft, with sales surpassing long-time industry leaders Cessna, Beechcraft, and Piper.